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title: Contact Us
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- [About](https://www.cidre.org/about)
- [Policy Priorities](https://www.cidre.org/policy-priorities)
- [Research & News](https://www.cidre.org/research-news)
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- [Contact Us](https://www.cidre.org/contact-us)

ABOUT CIDRE

# Understanding the Federal IDR Process

The IDR process is a federal framework established under the No Surprises Act to resolve payment disputes between healthcare providers and health plans — protecting patients from unexpected medical bills through independent, neutral arbitration.

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PRIMARY CONTACT

Mary Jane Rodes

Association Manager, CIDRE

[maryjane@rodesconsulting.com](mailto:maryjane@rodesconsulting.com)

CIDRE, Inc.  
2020 Pennsylvania Ave NW, Suite 511  
Washington, DC 20006

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## How Can We Help?

We aim to respond within 2 business days.

MAILING ADDRESS

CIDRE, Inc.  
2020 Pennsylvania Ave NW  
Suite 511  
Washington, DC 20006

EMAIL

[maryjane@rodesconsulting.com](mailto:maryjane@rodesconsulting.com)

ABOUT CIDRE

The Coalition for Independent Dispute Resolution Entities advances fair, independent, and transparent dispute resolution under the No Surprises Act.

© 2026 CIDRE, Inc. - Coalition for Independent Dispute Resolution Entities

- [About](https://www.cidre.org/about)
- [Policy](https://www.cidre.org/policy-priorities)
- [Research](https://www.cidre.org/research-news)
- [FAQs](https://www.cidre.org/faqs)
- [Contact](https://www.cidre.org/contact-us)